Returns Policy

Exchanges

We do not accept exchanges at this time.

Return Policy

We accept returns within thirty (30) days of purchase (AKA the date listed on your receipt) for most items in new condition.

You can't return anything that's worn, damaged, washed, or altered in any way. All original tags must be attached. Also, gift cards are non-returnable and non-refundable.

The following items cannot be returned or exchanged: earrings, ear cuffs, items sold on a reduced price, and any other items marked as "Final Sale." 

Canadian and US Returns

Returns for a refund to your original payment method (i.e. credit card, Paypal) will require a handling & processing fee of $5.99, which will be deducted from the amount to be refunded to you. Original shipping charges are non-refundable.

To return something, simply email us returns@lecanichenoir.com and we will send you further instructions.

International Returns

You must return your items to us within 30 days from the day you received your package. Please write your order # on the outside of the package.You will receive your refund in the original form of payment. Unfortunately we cannot refund duties, taxes or shipping charges.

To return something, simply email us returns@lecanichenoir.com and we will send you further instructions.

Refunds and Processing

  • Refunds will be processed within approximately 7 to 10 business days after we receive your return.
  • Original shipping charges are non-refundable.